• Application Deadline: Thu, 31 Aug 2023 00:00:00 GMT
• Position: Information Technology Administrator


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 - 10 years


• Location Lagos


• City Oshodi - Isolo


• Job Field ICT / Computer 
  

Job Description

• The IT Administrator is responsible for managing and maintaining the organization's IT infrastructure, systems, and services.


• This includes overseeing network operations, server management, software installations and updates, user support, and data backup and recovery.


• The IT Administrator plays a crucial role in ensuring the smooth functioning of the company's IT operations and providing technical support to employees.

Key Responsibilities

Network Management:

• Design, implement, and maintain the organization's local area network (LAN) and wide area network (WAN).


• Monitor network performance, troubleshoot network issues, and ensure network security.


• Configure and manage network devices such as routers, switches, and firewalls.

Server Administration:

• Install, configure, and maintain servers, including physical and virtual servers.


• Monitor server performance, ensure system availability, and perform regular backups.


• Administer user accounts, permissions, and access rights.


• Implement and maintain server security measures.

Software Management:

• Install, configure, and update software applications and operating systems.


• Manage software licenses and ensure compliance with software agreements.


• Troubleshoot software-related issues and provide technical support to users.


• Implement software patches and upgrades.

IT Documentation and Reporting:

• Maintain accurate records of IT assets, licenses, configurations, and network diagrams.


• Generate reports on system performance, incidents, and service requests.


• Document IT policies, procedures, and guidelines.

Data Backup and Recovery:

• Develop and implement data backup and disaster recovery plans.


• Perform regular backups of critical data and test the restoration process.


• Ensure data integrity and security during backup and recovery operations.

IT Security:

• Implement and enforce IT security policies and procedures.


• Monitor and respond to security incidents, malware, and other threats.


• Conduct regular security audits and vulnerability assessments.


• Stay updated on the latest IT security trends and best practices.

User Support:

• Provide technical assistance and support to end-users regarding hardware, software, and network issues.


• Respond to user inquiries, diagnose problems, and recommend appropriate solutions.


• Set up and configure workstations, laptops, printers, and other peripheral devices.


• Conduct user training on IT systems and tools.

Qualifications and Skills

• Bachelor's Degree in Computer Science, or a related field.


• Proven experience of 7-10yrs as an IT Administrator or similar role.


• In-depth knowledge of network protocols, hardware, and security.


• Proficiency in server administration (Windows/Linux), virtualization technologies, and cloud platforms.


• Strong troubleshooting skills and ability to resolve technical issues efficiently.


• Familiarity with software deployment, patch management, and remote support tools.


• Excellent communication and interpersonal skills.


• Ability to work independently and as part of a team.


• Strong organizational and multitasking abilities.


• Certifications such as CompTIA Network+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA) are a plus.