• Application Deadline: Fri, 20 May 2022 00:00:00 GMT
• Position: Technology Assistant (Technology Support)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Abuja


• Job Field ICT / Computer 
  

Reports To: IT Director

Position Description / Overview

• The Technology Assistant is responsible for performing tasks related to the use of technology on campus.


• The primary responsibilities will be managing the intake of malfunctioning devices, performing initial diagnosis, and resolving minor issues as well as assisting with CCTV system management and maintenance.


• The Technology Assistant must exhibit an ability to positively and collaboratively work with the administration, staff, parents, and students.

Principal Duties and Responsibilities

• Maintain records of all devices; functioning devices, malfunctioning devices, symptoms, fixes, etc.


• Assist staff and students in addressing technology-related issues


• Coordinate the maintenance and support of school CCTV system


• Perform routine maintenance of technology equipment follow up and correct any problems that are detected and notify supervisors of any updates that are needed


• Troubleshoot technology problems as they occur - identifying, resolving, and/or correcting various system errors or failures


• Address problems in hardware, software, network, and/or procedures


• Keep an accurate and up-to-date logbook of all maintenance and repair work, indicating the problem, location, resolution, and any follow-up that is needed


• Assist with sending out equipment for repairs, if necessary, including estimates and follow-up documentation


• Process and assemble new technology equipment


• Preview and install new software


• Train users in the operation of new or modified systems and programs


• Any additional duties or responsibilities as assigned by the immediate supervisor.

Job Qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, or Technology required


• Three (3) years of experience with technology systems required


• Previous experience working in a school or education environment preferred.

Desired Skills and Abilities:

• Knowledge of Apple products including iPad, MacBook and Apple TV


• Highly skilled in keeping detailed records


• Work effectively with children


• Operate and maintain a variety of technological equipment


• Communicate effectively with others


• Exhibit a high degree of professionalism in interacting with all stakeholders of the school community (administration, teachers, students, parents, support staff)


• Function within the framework of the school environment (class periods, bell schedules)


• Possess excellent organizational skills


• Manage and prioritize a variety of requests and tasks.