Job Description
Job Summary
- We are seeking motivated and organized Bank Tellers to join us in our quest to be the preferred Microfinance institution with a commanding presence nationwide.
- To promote, provide financial services to prospective and existing clients of Cedar Microfinance Bank Limited with the aim of attaining the Bank’s Vision and Mission.
Job Duties and Responsibilities
- Accept cash deposits and savings from internal and external customers of the Bank.
- Welcome visitors and customers to the Banking hall with courtesy.
- Provide cordial and excellent customer service to customers of the Bank by handling their requests, questions and complaints with speed and professionalism.
- Handles cash withdrawals of savings and loan disbursement for customers with accuracy.
- Assisting Bank clients with routine cash, transfer and financial transactions.
- Error and fraud-free transactions- posting, reconciliation, till management.
- Promoting the Bank’s financial products and services.
- Assisting customers with processing transactions, such as deposits, withdrawals or payments.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, customers and ensuring all information stored is complete.
- Maintaining and balancing cash drawers/tills and reconciling transaction discrepancies.
- Support the Branch in other role as directed by the Branch Supervisor and Head of Finance and operations.