• Application Deadline: Tue, 16 Apr 2024 00:00:00 GMT
• Position: Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 8 years


• Location Abuja


• Job Field Human Resources / HR 
  

Job Description

• Ensure company standards for housekeeping, decor and guest services are met.


• Answer guest questions about hotel services and policies.


• Keep track of the hotel’s financials.


• Setting revenue and guest satisfaction targets and ensuring that these are met


• Managing budgets and finances and controlling expenditure


• Recruiting, training and managing the Apartment's employees.


• Carrying out regular inspections of the Apartment'sproperty, amenities and organising necessary maintenance.


• Ensuring compliance with health and safety legislation and licensing laws. Liasing with with requisite regulatory agencies as it concerns the hotel and hospitality business in Nigeria.


• Implementing and reviewing standard operating procedures to continuously improve a business


• Proactively seeking opportunities and ways to maximise revenue and develop service delivery.


• Monitoring employee performance and offering regular evaluation meetings designed to improve service.


• Interview, hire, train and terminate staff.


• Coordinate front-office and back-office activities and resolve any problems.


• Allocate funds and approve expenditures where necessary.


• Ability to work with less supervision


• Imbibe team spirit

Job Requirements

• Bachelor's Degree in Hospitality, Business Administration, or a related field.


• A minimum of 8 years experience in hotel management or a similar role.


• Strong understanding of an Apartment'smanagement best practices and data entry software.


• Outstanding interpersonal communication and customer service skills.


• Strong leadership skills to lead employees and motivate everyone to work towards common goals.


• Excellent financial management skills to ensure a business remains profitable.


• A sound understanding of business processes and operational efficiency.


• A professional appearance and a calm and collected manner.


• Strong decision-making and problem-solving skills to ensure effective operations.


• Excellent organisational and time-management skills to handle the multi-faceted nature of the job.