• Application Deadline: Wed, 24 Apr 2024 00:00:00 GMT
• Position: House Keeper


• Job Type Full Time


• Qualification OND


• Experience 1 - 3 years


• Location Adamawa


• Job Field Hospitality / Hotel / Restaurant 
  

Essential Job Responsibilities:

The roles and responsibilities of the House Keeper include but not limited to:

• Be responsible for ensuring the highest level of cleanliness and maintenance of guest bedrooms.


• Be able to achieve assigned daily housekeeping tasks and schedules.


• Take initiative to add a personalized experience for guest


• Take ownership of guests’ privacy and belongings, while ensuring exceptional service


• Take charge of floral decoration for the entire hotel and ensure overall consistency of floral decorations across all departments.


• Ensure seamless running of your assigned section of our unique rooms


• Supervise your housekeeping team, including room attendants and house porters, checking to ensure all of our standards are met


• Ensure that the highest standards are maintained at all times


• Ensure that each of our unique rooms, finest linens and amenities are kept in exceptional condition


• Assist the wider housekeeping team where necessary to ensure efficiency and seamless service


• Tend to any housekeeping request.


• Ensure all clean dry toweling is folded to the set standards


• Report any malfunctioning equipment, maintenance requirements to technical services, breakages, soiled/damaged linen to the housekeeping supervisor/manager.


• Carry out any other cleaning duties or reasonable request specified by your supervisor.


• To maintain all equipment in good working order and to keep the working area clean/tidy at all times.


• Maintain high standards of personal hygiene and that the cleanliness of lockers, showers / toilets and changing rooms are maintained to the required standard of the Hotel.


• Clean all service areas when finishing your tasks


• Sweep, vacuum and mop all hallways and stairs in public areas when required


• Rubbish removal from areas cleaned, i.e. offices bins, concierge and reception bins


• Clean, disinfect and dust all surfaces of areas cleaned


• Clean carpets as required, either spot clean or shampoo


• To maintain all equipment in good working order and to keep the working area clean/tidy at all times


• To ensure cleaning signage is in place when carrying out any cleaning task to avoid accidents


• To hand all lost property to the Security Department as per internal procedures


• Know fire and bomb procedures and report anything or anyone suspicious to House Keeping Supervisor


• Report to Security anything which may be a Health and Safety hazard


• To assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department


• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the Merat Hotel and Suites’ standards at all times.

Knowledge and Experience:

Ideal candidate will have:

• Should possess at least a diploma in hospitality


• 1-3 years previous hotel/resort experience required or similar previous position


• Strong command of the English Language, both written and oral are required


• Excellent commitment to service and teamwork


• Warm and caring personality, previous housekeeping experience is an asset


• Ability to anticipate and focus attention on guests needs, being professional and welcoming


• Be a team player with good communication skills


• Ability to work in a high pressured, physically demanding environment


• Excellent attention to detail