Job Description
Job Overview
- As the Business Manager, you will play a crucial role in overseeing the day-to-day operations of our firm and driving its growth.
- Your primary responsibility will be to drive various aspects of the business, including operations, client management, sales, and team coordination.
- This is a hands-on role that requires strong business acumen, exceptional organisational skills, and a deep understanding of HR services, consulting, and training.
Responsibilities
Business Operations:
- Manage the overall operations of the firm, ensuring smooth and efficient functioning.
- Develop and implement operational policies, procedures, and guidelines to enhance productivity and effectiveness.
- Identify areas for process improvement and implement strategies to optimise business operations.
- Collaborate with team members to ensure timely project delivery and client satisfaction.
Client Management and Sales:
- Build and maintain strong relationships with existing clients, acting as the main point of contact for their business solutions needs.
- Identify client requirements, provide tailored solutions, and ensure high-quality service delivery.
- Conduct client consultations and needs assessments, and present HR,training or consultancy service proposals.
- Monitor client satisfaction levels, address any concerns, and proactively identify opportunities for upselling or cross-selling.
- Oversee the development and implementation of sales and marketing strategies to expand our client base.
- Conduct market research to identify potential clients, industry trends, and competitive analysis.
- Participate in business development activities, including networking events, conferences, and presentations.
- Meet sales targets.
Team Coordination:
- Provide leadership, guidance, and support to the team, fostering a positive and collaborative work environment.
- Assign tasks, set priorities, and ensure efficient resource allocation.
- Conduct regular team meetings to communicate updates, share knowledge, and address any challenges.
- Facilitate professional development opportunities and training for team members.
Qualifications and Skills
- Bachelor's Degree in Business Administration, Human Resources or any related field.
- At least 3 successful years of Sales or Business Development experience
- Proven experience in sales, business development, or a similar business. management role. Strong business acumen and the ability to develop and execute business strategies.
- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
- Demonstrated leadership abilities and experience in managing a small team.
- Proficient in MS Office Suite and Google Workspace
- Strong organisational and time management skills, with the ability to handle multiple tasks and deadlines.
- Self-motivated and proactive with a growth and problem-solving mindset.
Why you should work with us
- Remuneration: N120,000 - N150,000 Monthly plus an excellent commission.
- Collaborative team: We prioritize teamwork and collaboration, fostering an inclusive environment where diverse perspectives are valued and innovation flourishes. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference.
- Commitment to Growth: We are dedicated to your professional development and growth. Through training opportunities and ongoing feedback, we empower our employees to reach their full potential and achieve their career goals.
- Values-Driven Culture: Integrity, respect, and accountability are the foundation of our company culture. We hold ourselves to the highest ethical standards and are dedicated to conducting business with honesty, transparency, and integrity.
- Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. That's why we offer flexible work arrangements, competitive benefits, and programs designed to support your well-being both inside and outside the office.