Sales Coordinator at Willers Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
86237
Job Views
33

Job Description



Responsibilities



  • Process orders via email or phone.

  • Check data accuracy in orders and invoices.

  • Contact customers/channel partners to obtain missing information or answer queries.

  • Liaise with the dispatch department to ensure timely deliveries.

  • Prepare monthly sales reports as desired by seniors (region-wise, product-wise, channel partners-wise etc.)

  • Monitor the sales team’s progress, identify shortcomings and inform/update reporting manager.

  • Ensure sales targets are met and report any deviations.

  • Respond to complaints from customers/channel partners and give after-sales support when requested.

  • Inform customers/channel partners of unforeseen delays or problems in executing and/or dispatching the order.

  • Stay up-to-date with new products and features.

  • Assist in the preparation and organizing of promotional material and/or events.

  • Ensure payments are received as per pre-decided credit terms send reminders and follow up with channel partners/customers.

  • Compile and analyze statistical data using modern and traditional methods to collect them.

  • Collect data on consumers, competitors, and market place and consolidate information into actionable items, reports, and presentations.

  • Communicate important feedback from customers/channel partners with the sales team and concerned departments.

  • Maintain and update sales and customer records.

  • Forecasting of sales for their respective customers/channel partners.


Requirements



  • Bachelor's degree in Business, Marketing, or a related field.

  • A minimum of 4 years of sales experience in a plastic manufacturing company.

  • Excellent leadership, communication, and interpersonal skills.

  • Data-driven decision-maker with the ability to analyze sales data and trends.

  • Ability to develop and grow a sales team

  • Proficient in Microsoft Office suite and Microsoft 365 applications

  • Strong leadership and team management skills.

  • Result-oriented with a track record of exceeding targets.

  • Adaptability to changing market dynamics.


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