• Application Deadline: Fri, 17 May 2024 00:00:00 GMT
• Position: Information and Communication Manager (Re-advertised)


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Requirements

Key Responsibilities 

• Maintaining high level of customer satisfaction when attending to users’ request


• Asset Management


• System maintenance and backup administration


• Information security management


• Telecommunications Support


• Oversee compliance efforts (antivirus and patches) for servers and workstations in the location


• IT Continuity Support


• Provide hands-on support on technical IT issues for production network when required


• Carry out image backup of critical production servers.


• Provide ad-hoc IT support to ensure continuous brewery operations


• Ensuring Mean Time to Resolve (MTTR) for all incidents is reduced to minimum


• Provide IT Support to the connected brewery roadmap

Job Requirement

• University Degree in Computer Science or Computer Engineering, and other related field, at least second class upper 


• MSc in Computer Science or related field will be an added advantage 


• 3- 5 years working experience in Digital Technology and Networking


• Work experience in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management


• Experience in an FMCG environment is an added advantage 


• Knowledge on Cisco Networking (CCNA will be an added advantage)


• Knowledge on Microsoft SCCM


• Knowledge of IT service Management (ITILv4 would be an added advantage)


• Advanced presentation and communication skills


• Excellent hands-on systems administration (client and server) and virtualization skills


• Computer network configuration and troubleshooting skills


• Database Management (Microsoft SQL would be an advantage)


• Office 365 (Power BI, PowerApps and Power Automate will be added advantage)