The IT Officer will be responsible for resolving technical issues faced by users/employees and will be one who is well vast and experienced in resolving issues of software and hardware - networking, systems administration and the maintenance of computer systems and on CCTV cameras/biometric machines.
Responsibilities
Providing leadership and serving as coach and mentor to team members
Server management and database administration
Installing and configuring computer hardware, software (Oracle), systems, networks, printers, scanners and other office technology/IT equipment
Installation and maintenance of CCTV cameras across the factory premises
Monitoring and maintaining computer systems and networks
Proactively anticipating technical issues and mitigating them
Responding in a timely manner to service issues and requests
Providing technical support across the company (physically and/or remotely)
Setting up accounts for new users
Repairing and replacing equipment as necessary.
Requirements
BSc / HND in Computer Science, Information Technology or a related discipline.
6 years plus of related experience, preferably in the FMCG/Manufacturing industry.
Experience in server management and database administration.
Qualified IT professional with relevant certification.
A technical, logical thought process
Problem-solving skills
An ability to stick to strict deadlines.
An ability to prioritize tasks.
A keen eye for detail.
Knowledge and experience in networking, Oracle ERP, systems administration and in the installation and maintenance of CCTV cameras/biometric machines is very essential for this position.