• Application Deadline: Mon, 9 Sep 2024 00:00:00 GMT
• Position: Bank Teller


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Banking 
  

Job Description

• Our bank tellers do more than handle money; they establish and nurture relationships with our valued customers.


• We’re industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail.


• To continue this tradition of superior service and accountability, we’re looking for a qualified bank teller to join our team.


• The ideal candidate will have experience with banking processes, money management, and customer service.


• First and foremost, this person must be trustworthy and precise so that our reputation as a trusted bank is reinforced in the community.

Objectives of the Role

• Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner


• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities


• Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols


• Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed

Responsibilities

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts


• Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed


• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller


• Track, record, report, and store transactional information and special requests


• Provide a high level of customer service, offering answers and assistance with a smile.

Required Skills and Qualifications

• B.Sc Accounting or related


• Basic math and computer skills


• Cash-handling experience


• Excellent communication, customer-service, and time-management skills


• Ability to pass a background check


• Strong dedication to accuracy and efficiency.