• Application Deadline:
• Position: Business Manager (Hair Salon)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• In this role, the ideal candidate will be a strategic thinker with strong leadership skills and a passion for the beauty industry.


• This role requires a balance of business acumen and a deep understanding of what it takes to create a positive and productive salon environment.

Responsibilities

• Manage the day-to-day operations of the salon to ensure smooth functioning.


• Oversee staff schedules, ensuring adequate coverage during all business hours.


• Implement and maintain salon policies and procedures.


• Prepare and manage the salon's budget, focusing on maximizing profitability.


• Monitor daily, weekly, and monthly financial reports, analysing trends and identifying areas for improvement.


• Manage vendor contracts, and inventory control.


• Recruit, train, and manage salon staff, fostering a positive and collaborative team environment.


• Conduct regular trainings and provide coaching and mentoring as needed.


• Address any staff-related issues or conflicts promptly and professionally.


• Ensure the highest level of customer service is provided to all clients.


• Manage client appointments and ensure efficient scheduling.


• Address customer complaints or issues, striving to resolve them promptly and satisfactorily.


• Develop and implement marketing strategies to drive salon traffic and increase sales.


• Manage the salon’s social media presence and create promotional campaigns.


• Drive product sales through effective merchandising and staff training.


• Identify opportunities for expanding services and enhancing client offerings.


• Network within the community to build partnerships and grow the salon's client base.


• Stay informed on industry trends and innovations, integrating new services and products as appropriate.


• Maintain accurate records for all business operations, including financials, inventory, and client databases.


• Ensure the salon is compliant with all local regulations, including health and safety standards.


• Prepare and present regular performance reports to the Creative Director.

Person Specification

• Bachelor's Degree in Business Administration, Hospitality Management, or a related field.


• 4+ years of experience in a management role within the beauty, retail, or hospitality industry.


• Strong financial acumen with experience in budgeting, forecasting, and financial analysis.


• Proven leadership and team management skills.


• Excellent communication and customer service skills.


• Proficiency in salon management software and Microsoft Office Suite.


• Knowledge of the beauty industry and current trends is an advantage.


• Ability to work flexible hours, including evenings and weekends.