• Application Deadline:
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Overview

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of a SPA. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.


• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.


• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).


• Greet and welcome guests.


• Answer questions and address complaints.


• Answer all incoming calls and redirect them or keep messages.


• Receive letters, packages etc. and distribute them.


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails.


• Monitor office supplies and place orders when necessary.


• Keep updated records and files.


• Monitor office expenses and costs (accounts Task).


• Take up other duties as assigned (travel arrangements, schedules etc.).

Requirements and Skills

• Proven experience as front desk representative, agent or relevant position.


• Familiarity with office machines (e.g. fax, printer etc.).


• Knowledge of office management and basic bookkeeping.


• Proficient in English (oral and written).


• Excellent knowledge of MS Office (especially Excel and Word).


• Strong communication and people skills.


• Good organizational and multi-tasking abilities.


• Problem-solving skills.


• Customer service orientation.


• Degree in related field.