• Application Deadline:
• Position: Compliance and Quality Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• Job Field Human Resources / HR 
  

Job Description

• We specialize in various immigration services, ensuring the highest standards of legal expertise and client care.


• We are seeking a dedicated Compliance and Quality Manager to join our team to maintain and improve our compliance standards, ensuring quality and regulatory adherence in all aspects of our service delivery.

Responsibilities

• Oversee the firm’s compliance with relevant immigration laws, regulations, and internal policies.


• Implement and manage an effective compliance monitoring program, identifying risks and non-compliance areas.


• Conduct regular audits and quality checks on client cases, ensuring accurate documentation and adherence to legal requirements.


• Develop, review, and update compliance policies and procedures to maintain regulatory standards.


• Provide training and support to staff on compliance issues and quality management systems.


• Monitor changes in immigration law and ensure the firm is up to date with regulatory changes.


• Investigate and resolve any compliance issues or breaches, reporting findings to senior management.


• Maintain accurate records and documentation for regulatory audits and reporting.


• Assist the Manager in managing administrative tasks, including scheduling appointments, coordinating meetings, and handling correspondence.


• You must have people management experience.


• Oversee office supplies inventory and procurement, ensuring adequate stock levels at all times.


• Coordinate with various departments to streamline workflow and optimize operational efficiency.


• Assist in preparing and maintaining financial reports, budgets, and expense records.


• Supervise administrative staff and provide guidance and support as needed.


• Collaborate with HR in recruitment processes, onboarding new employees, and maintaining employee records.


• Assist in implementing and enforcing office policies and procedures to ensure compliance and adherence to standards.


• Handle special projects and assignments as assigned by the Business Manager.

Requirements

• Bachelor's Degree in Business Administration, Management, or a related field.


• Must have a minimum of 4 years of experience in compliance and Quality Control


• The position is for female applicants only.


• Must reside in close proximity to the office.


• You do not have to have a Legal background.


• Leadership qualities with a collaborative and team-oriented approach.


• Proven experience in compliance, quality management, or a similar role,


• Excellent attention to detail and organizational skills.


• Ability to conduct thorough audits and implement corrective actions.


• Strong communication skills and ability to provide clear guidance on compliance matters.


• You must have business management skills


• You must have people management skills


• Proven experience in office administration or management roles.


• Strong organizational and multitasking abilities.


• Excellent communication and interpersonal skills.


• Proficiency in Microsoft Office Suite and other relevant software applications.


• Ability to work effectively in a fast-paced environment and under pressure


• Proficiency in using case management systems and compliance monitoring tools.


• Analytical mindset with problem-solving abilities.