Medical Manager at Oceanic Health Management Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
100530
Job Views
65

Job Description



LOCATION: HEAD OFFICE, LAGOS.


Job Duties/ Responsibilities/ Accountabilities:



  • Supervision of general medical operations activities

  • Coordination of Provider payment mechanisms

  • Provider profiling and audit

  • Observation and compliance with use of quality assurance tools for Providers

  • Supervision of guidance and observance of NHIS operational protocols

  • Timely submission of NHIS statutory reports

  • Build-up of Provider directory and excellence centers enhancing the Provider network optimally.

  • Provider cluster reviews for geographical coverage for the regions.

  • Approvals for provider contracting, registration & sign up.

  • Provider categorization for optimal profitability.

  • Medical operation process development and implementation.

  • Organization of internal meetings to enhance productivity and profitability.

  • Presentation of medical operations administrative reports, ensuring they are sent within allotted timeline.

  • Provider education and organization of Provider forums.

  • Oceanic Health staff education on provider idiosyncrasies, behavior & benefits

  • Provider relations management, enhancing provider perception of OHML operations.

  • Departmental document filing and record keeping.

  • Escalation of departmental requirements to other relevant units.

  • Complaint management and grievance resolution.

  • Care coordination for enrollees at provider healthcare facility including co-management of cases with attending physicians at healthcare facility.

  • Enrollee referrals within and outside the provider network, both locally and internationally.

  • Review and filing of medical reports and specialist consultations.

  • Assurance of care delivery with zero denial of access to care for covered benefits.

  • Introduction & development of cost saving initiatives e.g., activation of pharmacy network etc.

  • Utilization monitoring.

  • Provision of cost management initiatives and implementation.

  • Regular provider visitation and engagement.

  • Provider allotment reviews.

  • Provider profitability reviews and management reports.

  • NHIS operations update and follow through on related directives.

  • Supervision of compliance with use of quality assurance tools for providers.

  • Supervising itinerary of visitation, actual visitation and reports for providers sent monthly.

  • Management of exclusions.

  • Management of referral cases.

  • Management of onsite clinics for deserving clients.

  • Preventative care management including but not limited pre-employment test for clients, content writing for newsletters, health talks and schedules as well as wellness programs.

  • Monthly provider directory dissemination.

  • Any other task and duty as assigned by the supervisor, HOD.


Education Qualification:



  • MBBS

  • At least 2 to 3 years’ experience in HMO is essential. 


Functional/ Technical:



  • Good clinical skills.

  • Apt administrative skills.

  • Excellent handling of Microsoft Office tools.

  • Good negotiation skills.

  • Relationship management skills.


Managerial:



  • Ability to multi-task.

  • Problem solving.

  • Analytical expertise.

  • Innovative capability.

  • Discreet.


Behavioral:



  • Heightened interpersonal skills.

  • Excellent communication skills.

  • Time management skills.

  • Organizational skills.


Salary Package:


Very Attractive and Negotiable


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