• Application Deadline:
• Position: Spare Parts Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Anambra , Lagos


• Job Field Engineering / Technical 
  

Responsibilities and Duties

• Help customers find the spare parts they are looking for.


• Read catalogs to determine new parts on market.


• Ensure all necessary parts are stocked and ready for purchase.


• Order new parts from catalog as needed.


• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.


• Look over machine, product, or car to determine what part is needed.


• Locate other vendors who have the part if it isn't carried in store.


• Recommend substitute parts or show customers how to modify parts.


• Examine parts for defects.


• Take inventory of stock and replenish when needed.


• Take orders over the phone.


• Sell parts to repair garages, retail shops, truck and bus companies, dealers, and the public.


• Measure parts, using precision measuring instruments to determine whether similar parts may be machined to required size.


• Set up merchandise for display.


• Answer the customers' questions or problems.


• Use knowledge of machines and equipment to discuss the use and features of parts.


• Look up stock numbers and prices for parts in catalogs or on computers.


• Receive and deliver parts to customers.


• To Cooperate closely and hold monthly operational meetings regularly with the Service Manager and sales manager.


• To plan, lead, organize and control operations in the parts department


• To plan and contribute to the dealer’s parts and service marketing programs organization.


• To establish yearly staff training targets for all parts staff in the company.


• To introduce and maintain parts storage according to Toyota’s standards.


• To maintain conditions of 4S in the parts department


• To carefully monitor the dealership’s parts-related indices and create ambitious parts sales, service rate, and stocking level objectives.


• To carry out Kaizen activities towards improving efficiency in the parts department


• To develop proposals for improving customer satisfaction


• To monitor competitors and promoting parts sales .


• Any other duties that may be assigned to you.

Qualifications

• First Degree in any discipline


• Previous automotive parts trade experience


• Knowledge and experience of parts operations


• Product and general automotive business knowledge


• Proven customer handling skills.


• Potential for developing management skills.