Job Description
Reports to: Program Manager
Location: Madagali LGA
JOB SUMMARY:
The GBV Caseworker will be responsible for providing direct support and case management to survivors of GBV at the project location.
RESPONSIBILITIES:
Service Provision
- Provide age-appropriate and survivor-centered GBV Case Management services to survivors of GBV and vulnerable women and girls, in line with the Inter Agency GBV Case Management Guidelines, including assessment of survivor’s needs; basic counselling; support to develop and implement a care plan; support to develop and implement a safety plan; and support to access services additional services in line with clients’ wishes.
- Coordinate closely with the Protection Officer and MHPSS Officer to seek support when required.
- Provide information on available services and support survivors’ informed choices through referral, accompaniment, service coordination and follow up, and participation in referral systems/pathways.
- Carefully document service provision and maintain case files.
- Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors Coordination, Advocacy and Representation.
- Coordinate with other service providers and community focal points to strengthen access to services and build support for survivors.
- Organize case management meetings, as required, with other service providers.
- Support referral systems/pathways Security and Conduct
- Ensure compliance with security protocols and policies.
- Foster a safe and supportive working environment for all GBV staff and partners.
- Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality.
REQUIREMENTS:
- Bachelor’s degree (Social sciences; Psychology, Community Health, International Relations, Law, Community Development or relevant Social Sciences.
- At least 3 years of experience in GBV programming, preferably in humanitarian contexts.
- Demonstrated commitment to core principles of GBV programming, including gender equality and survivor-centered support services.
- Demonstrated familiarity, respect, and empathy for affected populations
- Commitment to championing survivors
- Good interpersonal and advocacy skills
- Very good listening and communication skills
- Familiarity with government and NGO service providers preferred
- Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges
- Fluency in English and hausa languages
- Female-only position