• Application Deadline: Wed, 25 Sep 2024 00:00:00 GMT
• Position: Internal Sales Representatives


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• City Oregun


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary 

• Develop and rebuild relationship (Customer Relationship Management - CRM) with designated and targeted customers by phone to sell parts and service offerings and create sales opportunities to meet company objectives and customer satisfaction.

Responsibilities

• Contact customers to present multibrand parts and services and answer all technical and commercial inquiries


• Inform customers by phone about new product offerings


• Participate in quotations preparation, terms of payment for his/her supervisor or manager’s review and approval


• Become proficient in understanding the various multibrand offering


• Present relevant technical publications as appropriate, to customers and explain benefits / advantages of the multibrand products, with comparison to OEM and OE products


• Provide weekly pre-call plan and report his daily activities and refers any difficulties/challenges to supervisor for action


• Follow up on opportunities and quotes to maximise sales and results


• Work with all internal parties concerned with multibrand to identify and product customer focused solutions


• Assist with the solution and resolution of customer complaints raised


• Report all lost sales of parts and service to supervisor / manager and to ensure such lost sales are appropriately entered into dealer system (Salesforce)


• Ensure there are no overdue debt on customers’ parts and service account.


• Keep good control of customer list and keep updating customer profiles and population in Salesforce or any existing dealer marketing information system


• Report any prime product sales leads to his / her supervisor, manager or the particular prime product manager


• Perform any other related duties as required by product support sales management

Requirements

• B.Sc Engineering or equivalent.


• At least 2 years experience in the industry (sales, marketing & technical experience).


• Good written and spoken English. Interpersonal and communication skills.


• Leadership skills and ability to take initiative.


• Good analytical and computer skills.


• Having good selling skills is an advantage.

Contacts:

• Staff and Management of Mantrac, Delta & Jaytrac


• External Customers

Environment:

• Financial Impact:


• See annual work plan.


• Hazards:


• Risk of accidents due to extensive travelling by road and exposure to customer site / workshop conditions.