Job Description
Job Overview
- We are seeking a dynamic and experienced General Manager of Sales (B2B and B2C) to lead our sales team and drive revenue growth.
- The ideal candidate will have a proven track record in sales leadership within the payment industry and a deep understanding of market trends and customer needs.
- They will be responsible for creating partnerships and acquiring and maintaining relationships with merchants and partners.
- This role requires strategic vision, strong leadership skills, and a passion for delivering results.
Key Responsibilities
Sales Strategy and Execution
- Develop and implement comprehensive sales strategies to achieve revenue targets and market expansion goals.
- Generate revenue and achieve product/services profitability in line with the set goals and targets of the organization.
- Analyze market trends and customer needs to identify new business opportunities and optimize sales performance.
Team Leadership
- Lead, mentor, and manage the sales team, fostering a high-performance culture and ensuring alignment with company objectives.
- Set clear performance goals, provide regular feedback, and conduct performance reviews.
Client Relationship Management
- Build and maintain strong relationships with key clients and stakeholders.
- Oversee the management of key accounts, ensuring high levels of customer satisfaction and retention.
Sales Operations
- Monitor and analyze sales metrics and KPIs to drive continuous improvement.
- Collaborate with marketing and product teams to develop and execute promotional strategies and product launches; and drive alignment and synergy across the organization.
Reporting and Forecasting
- Prepare regular sales reports and forecasts for senior management.
- Identify and address potential challenges and opportunities in the sales pipeline.
Market Intelligence
- Stay informed about industry trends, competitive landscape, and regulatory changes.
- Leverage market insights to adjust sales strategies and stay ahead of competitors.
- The primary objective for this role will be to drive sales growth, increase market share, and build strong customer relationships to position the company for long-term success in the competitive fintech and payments industry.
Equality
- The post holder must demonstrate commitment and enthusiasm to promote the principle of equality in employment and service delivery.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. MBA or advanced degree preferred.
- Proven experience (10+ years) in sales leadership roles within the payment or financial services industry.
- Demonstrated ability to drive revenue growth and achieve sales targets.
- Strong understanding of payment solutions, technologies, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, generate insights, and make strategic decisions.
- Proficiency in CRM software and sales analytics tools.
Knowledge & Experience Skills
- Ability to adapt to a fast-changing environment and industry.
- The ability to confidently manage a high-performing team is essential.
- The ability to explain technical concepts in simple terms is essential.
- Organizing, prioritizing, and multi-tasking are essential.
- Presentation and negotiation skills are essential.
Main Working Relationships
- Handshake with all support teams related to the financial technology business.