Job Description
Job Description
- We are looking for enthusiastic and results-driven Sales Personnel to join our team at [Fashion House Name].
- As a key part of our customer experience, you will assist clients in finding the perfect products, offer personalized styling advice, and help drive sales.
- If you have a passion for fashion, love interacting with customers, and have excellent communication skills, this role is perfect for you!
Key Responsibilities
- Greet customers and offer exceptional customer service to ensure an excellent shopping experience.
- Understand customer needs and provide personalized fashion recommendations.
- Maintain in-depth knowledge of the products, collections, and ongoing promotions.
- Process transactions efficiently using the POS system, handle returns, and resolve customer complaints professionally.
- Achieve individual and store sales targets, actively contributing to the success of the team.
- Assist with visual merchandising, ensuring the store is well-presented, clean, and stocked.
- Maintain inventory control by conducting stock checks and managing replenishments.
- Build lasting relationships with customers, providing follow-up service to ensure satisfaction.
- Keep up-to-date with fashion trends and company products to stay relevant in the sales role.
- Collaborate with the team and management to improve overall store performance.
Required Skills & Qualifications
- Proven experience in sales, preferably in fashion retail.
- Strong interpersonal and communication skills.
- Ability to understand and anticipate customer needs.
- High level of professionalism and customer service orientation.
- Ability to work under pressure and handle sales targets.
- Strong problem-solving abilities and conflict-resolution skills.
- A passion for fashion and style with an eye for detail.
- Basic knowledge of inventory management and POS systems.
Education & Experience:
- High School diploma or equivalent; higher education in Fashion, Marketing, or Business is a plus.
- Prior experience in retail sales, especially within fashion or clothing brands.
Other Requirements:
- Flexibility to work evenings, weekends, and holidays.
- Excellent personal presentation and style sense.
- Ability to stand for long periods and handle the physical demands of the role.
Salary:
N70,000 - N80,000 Monthly.
Remuneration & Benefits
- Competitive base salary plus commission on sales.
- Performance-based bonuses.
- Employee discounts on company products.
- Health insurance (full-time employees).
- Paid time off and other benefits depending on employment status.