Sales Executive at GreyStone Consulting Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
100730
Job Views
106

Job Description



Job  Summary

The job holder will be responsible for the following:



  • Ensuring continual loyalty of the company's customers through efficient sales and after sales service delivery.

  • Generating and ensuring servicing of customers’ sales orders form.

  • Ensure the achievement of projected sales growth in the territory, through aggressive product awareness campaign, customer product knowledge, product availability and customer account management.

  • Ensure effective and timely generation of market intelligence information, as well as timely communication of sales and marketing programmes to the customers.

  • Drive the sales and marketing activities in the territory, and also ensure that they impact on sales and profitability growth of Fumman business in the territory.


Key Responsibilities

Strategic:



  • Ensure effective implementation of the company’s sales and marketing strategies, processes and procedures.

  • Develop and implement effective customer service programmes, and call timetable

  • Develop and implement product visibility and selling approach that will deliver the desired sales target for the territory


Product Visibility & Sales:



  • Achieve continual growth of customer base through continuous acquisition of customers in your territory.

  • Follow up to ensure that customers’ orders are promptly serviced and delivered in good time.

  • Ensure the implementation of products and brands knowledge/awareness programmes for all distributors in the territory


Improved Customer Service Experience:



  • Nurture the relationship with customers to ensure confidence, trust, quality service delivery and loyalty.

  • Effectively manage each customer account to ensure that sales targets are fully achieved

  • Ensure that customers get adequate and timely information on company’s sales and marketing decisions, programmes and activities.


Revenue Generation:



  • Ensure timely collection on sales in line with company sales and marketing procedures.

  • Effectively implement, monitor and follow up on agreed sales/marketing programmes in the territory


Customer Account Management:



  • Provide account management and business advice to customers to support their business

  • growth.

  • Respond to customers’ calls/ enquiries and delivery requests


Market Intelligence & Reporting:



  • Monitor competitors’ activities and provide periodic reports market performance and dynamics

  • Compile/ prepare sales report for management.

  • Specify market requirements for current and future products through good market sensing, and research.


Supervisory & Project Management:



  • Offer efficient and effective supervision including guidance to dealers and support staff

  • Perform other duties as assigned by Key Accounts Manager


Key Performance Indicators



  • Achievement of volume, revenue and profit target

  • % Profit generated from products / services in a given time period

  • Effectiveness of marketing, sales and operational strategies implemented

  • No of key customer relationships established and sustained

  • Market share growth

  • Sales Volume & Revenue

  • Timeliness of product & service delivery to customers


Requirements



  • OND/HND or First Degree in Economics, Business Administration, Management or other relevant field

  • Minimum of 2 years cognate work experience in Sales and Marketing within a reputable and structured organization.


Competency Requirements:



  • Sales Performance Management

  • Customer Service Orientation

  • Negotiation

  • Project Planning & Control

  • Sales Tracking & Reporting

  • Result Orientation

  • Sales & Marketing Acumen

  • Strategic Thinking.


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