Head, Logistics at Konga Online Shopping Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
100842
Job Views
63

Job Description



Job description



  • The Head of Logistics will be responsible for developing logistics strategies that align with business objectives, aiming for cost-efficiency and operational scalability.


Key responsibilities include



  • Managing transportation networks, overseeing third-party logistics (3PL) providers, and optimizing processes using technology to enhance efficiency.

  • The role also involves leading and mentoring logistics teams, managing the department's budget, and monitoring key performance indicators (KPIs) to report on delivery times, and costs.

  • Ensuring compliance with legal and safety standards, and working with customer service to resolve logistics-related issues, are also essential.


KEY DUTIES


Logistics Strategy & Planning



  • Develop and implement logistics strategies that align with the overall business goals, ensuring cost-effectiveness, operational efficiency, and scalability.


Transportation & Delivery



  • Manage the transportation network to ensure timely and cost-efficient delivery of products to customers.

  • Oversee relationships with third-party logistics (3PL) providers, couriers, and freight companies.


Technology & Process Optimization



  • Implement and leverage technology (such as transportation management systems) to improve logistics operations.

  • Continuously analyze and optimize processes to reduce costs and enhance efficiency.


Team Leadership & Development



  • Lead, mentor, and develop the logistics team, including warehouse staff, fleet managers, and delivery teams.

  • Foster a culture of continuous improvement, accountability, and high performance.


Budget Management



  • Prepare and manage the logistics department budget, focusing on cost control, waste reduction, and maximizing return on investment.


KPIs & Reporting:



  • Establish and monitor key performance indicators (KPIs) to measure the efficiency and effectiveness of logistics operations.

  • Provide regular reports to senior management on performance metrics, including delivery times, cost per delivery, and warehouse productivity.


Customer Experience



  • Work closely with the customer service team to ensure a seamless customer experience.

  • Address any logistics-related customer complaints or issues and implement corrective measures.


Compliance & Safety



  • Ensure all logistics operations comply with legal requirements and safety standards, including handling, transportation, and storage of goods.


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