• Application Deadline:
• Position: Sales Operations Analyst - Lagos


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Data, Business Analysis and AI  , Sales / Marketing / Retail / Business Development 
  

About the job

• We are looking for a Sales Operation Analyst to join our Sales team in Lagos, Lagos State where progress, and humility are valued as highly as technical excellence.


• This role is responsible for managing operational activities for the sales team at a regional level.


• This includes low-level reporting, supporting and handling administrative formalities such as commissions and service issues, organizing meetings and logistics, managing DSR database, information dissemination to the FSM/SE/CLs/DSRs.

What's exciting about this role?

• Collate daily sales reports from direct and indirect sales channels.


• Maintain an accurate and updated list of Sales agents and Cluster Leaders.


• Ensure all registered DSRs have signed contract forms.


• Liaise with other units on behalf of Sales team for complaints and improvements.


• Register DSRs in a timely manner and maintain accurate DSR Database.


• Organize and/or anchor regular meetings and logistics as required.


• Ensure minutes of meetings are taken and well communicated to the team.


• Ensure DSRs’ complaints are escalated and resolved within agreed timelines.


• Coordinate and manage all DSR related activities.


• Ensure all relevant reports are published within stipulated timelines.


• Ensure all registered DSRs have signed contract forms.


• Management and disbursement of POSM items to the direct sales representatives


• Monitor and ensure all sales processes are flowing seamlessly.


• Review past sales data to reveal trends in productivity.


• Weekly payment follow-up with Finance and other related parties to support and rectify issues.


• Gather and analyze data from multiple sources e.g. databases, other departments to create reports.

Expertise

Our expectations are that your CV reflects a rich blend of technical expertise and practical experience, positioning you as a valuable asset as a Sales Operation Analyst.

• HND/Bachelor’s degree in Business Management or any related field.


• 2+ years’ experience in a corporate environment.


• Strong knowledge of Microsoft Excel.


• Knowledge of working with SQL (preferably SQL Server) to query databases


• Previous experience with collating data and creating reports.


• High standards, attention to detail and problem-solving skills.


• Knowledge of working with other office productivity tools – Word, PowerPoint.


• Ability to communicate effectively in English and Pidgin.


• Should have a process-oriented mindset.


• Excellent Presentation, Communication, Coaching, and People Skills.


• Good Planning and Organization Skills.


• Ability to work calmly under pressure.