Job Description
Our client, a lifestyle travel agency this looking to fill the position of Head of Sales.
The candidate will be responsible for developing key growth sales strategies, tactics and action plans. Head of Sales duties will include hitting annual targets, building relationships and understanding customer trends.
Specific Responsibilities
- Identify and acquire new customers and ensure their profitability is maintained
- Actively contribute to the growth strategy and wider business plan of the company
- Supervise call plan of Sales team through Business Development Managers
- Identify potential Corporate Clients, assess their creditworthiness and target them for closure within a set timeframe
- Management of the corporate sales budget
- Provide accurate forecast and ensure that all branch targets are met
- Manage and lead the sales team in the different branches
- Develop, establish and enforce goals, as well as policies and procedures for the sales team
- Ensure / maintain the corporate sales receivable (outstanding debt)
- Deal with clients’ complaints as a matter of urgency in accordance with company policy
- Define KRAs for the Account Officers in sync to the annual target provided
- Conduct regular MPR (Monthly Performance Review)
- Acquire Large Multinational Corporate Accounts and handling hardcore negotiations
- Stay updated with recent market/industry trends, competitors & leading customer strategies
- Set out a long-term, strategic marketing vision for the company in line with growth objectives
- Analyze customer research, the market and competitor data and making recommendations that drive the growth of the brand
- Lead all marketing activities and measuring performance through developing appropriate marketing metrics
Requirements
- Minimum of B.Sc. in Business Management or related field; an M.Sc. or MBA is an added advantage
- Professional qualifications/certifications are required
- Minimum of 8 years’ professional experience, with at least 4 years demonstrated involvement working in supervisory role for direct sales
- Travel experience and/or luxury jet travel experience is highly preferred
- Strong prospecting skills and excellent closing skills
- Exceptional verbal, written & presentation communication skills
- Experience working in the Travel Industry will be an added advantage
- Excellent customer service delivery focus
- Strong organizational and time management skills with ability to manage multiple projects and set priorities
- Excellent attitude and work ethics
- Excellent Leadership and Managerial Skills
- Result driven & target oriented
Compensation and Benefits: Attractive