• Application Deadline: Mon, 30 Sep 2024 00:00:00 GMT
• Position: Assistant Outlet Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Imo


• City Owerri


• Job Field Administration / Secretarial 
  

Job Summary

• The Assistant Outlet Manager plays a key role in overseeing the daily operations of an outlet, ensuring exceptional customer service, maintaining high standards of food quality, and leading a team to achieve business goals.

Key roles and responsibilities

• Oversee the daily operations of the outlet.


• Plan and assign daily workloads to outlet staff.


• Enforce established policies and procedures.


• Establish operational strategies to meet quality and customer service standards.


• Develop marketing strategies to improve sales and profitability.


• Maintain the outlet facility clean and safe.


• Obtain customer feedback and recommend necessary outlet operational changes.


• Schedule orientations and job training for outlet staff.


• Organize regular meetings to discuss outletissues and challenges.


• Analyze and resolve problems in a timely and accurate manner.


• Organize special events and entertainments to attract more customers.


• Address customer queries courteously and ensure customer satisfaction.


• Develop cost-effective operational plans to achieve outlet goals.


• Assist in cash handling activities and develop expense and revenue reports.

Qualifications

• First degree in Food Science & Technology, Catering or related fields.


• Minimum of two(2) years’ relevant work experience in a fast-food services organization.


• Highly experienced in food products and services.


• Sound logistics management, business operations, and financial knowledge.


• Strong managerial skills with a proven track record in delivering targets and efficiencies.


• Fluency in English is essential, with superior oral and written communication skills.