• Application Deadline: Mon, 23 Sep 2024 00:00:00 GMT
• Position: Commercial Sales Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• City Ikeja


• Job Field Sales / Marketing / Retail / Business Development 
  

Key Responsibilities

• Identify, develop, and secure new business opportunities in the freight forwarding and logistics market to consistently meet or exceed sales targets.


• Build and maintain strong, long-lasting customer relationships by providing exceptional service and tailored logistics solutions.


• Conduct thorough market research to identify potential clients and understand the competitive landscape.


• Prepare and deliver presentations and proposals to potential clients, showcasing the company's capabilities and benefits.


• Negotiate contract terms with clients and work closely with the operations team to ensure fulfilment of agreed upon services.


• Regularly meet with key accounts to understand their ongoing needs and to ensure their expectations are being met by the company's services.


• Proactively manage customer issues and concerns, working collaboratively with other departments to resolve them promptly.


• Collaborate with the marketing department to create targeted sales campaigns, promotional materials, and other marketing strategies to attract new customers


• Keep abreast of the latest industry trends, regulatory changes, and best practices to provide clients with informed recommendations.


• Conduct post-sale follow-up to ensure customer satisfaction, encourage repeat business, and obtain customer referrals.


• Utilize a CRM system to manage sales pipeline, document customer interactions, and generate sales reports for management review.

Qualifications

• Proven sales experience in the freight forwarding industry for 3-5 years.


• Strong understanding of sales performance metrics and the ability to close sales.


• Excellent communication, negotiation, and interpersonal skills.


• Ability to build rapport and maintain customer satisfaction.


• Experience in managing multiple accounts effectively.


• Must be results-driven and have a consistent track record of achieving revenue targets.


• Proficiency in Microsoft Office Suite and Customer Relationship Management (CRM) software.


• Bachelor's Degree in Business Administration, Logistics, or a related field is preferred.