Retail Sales Executive at DreamWorks Integrated System Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
100948
Job Views
61

Job Description



Job Description:



  • Dreamworks Integrated System Limited, Nigeria's premier online shopping destination for ICT and lifestyle products, is seeking a dynamic and results-oriented Retail Sales Executive to join our team.

  • As a Retail Sales Executive, you will be responsible for driving sales and delivering exceptional customer service to our valued customers.


Responsibilities:



  • Greet and assist customers in a friendly and professional manner, providing product information and recommendations as needed.

  • Actively engage with customers to understand their needs and preferences, and recommend suitable products.

  • Demonstrate product features and functionalities to customers, highlighting the benefits and advantages.

  • Process customer orders accurately and efficiently, ensuring timely delivery or pickup.

  • Meet and exceed sales targets and objectives set by management.

  • Maintain a clean and organized retail environment, including product displays and shelves.

  • Monitor inventory levels and replenish stock as needed to ensure availability of products.

  • Handle customer inquiries, complaints, and returns in a prompt and courteous manner, striving to resolve issues to the customer's satisfaction.

  • Keep abreast of product knowledge, promotions, and sales events to provide accurate information to customers.

  • Collaborate with team members and management to achieve sales goals and targets.

  • Assist in the implementation of marketing and promotional activities to drive sales and increase foot traffic to the store.


Requirements:



  • High school diploma or equivalent; additional education or training in sales or retail management is a plus.

  • Proven experience in retail sales, preferably in the ICT or consumer electronics industry.

  • Strong sales acumen with the ability to identify customer needs and close sales.

  • Excellent communication and interpersonal skills with a customer-focused mindset.

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

  • Positive attitude, enthusiasm, and passion for delivering exceptional customer service.

  • Familiarity with point-of-sale (POS) systems and basic computer skills.

  • Ability to work flexible hours, including weekends and holidays, as needed.

  • Fluency in English; proficiency in other languages is a plus.


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