• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time , Hybrid


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Role Description

• This is a full-time hybrid role for a Customer Service Representative at Zenith Bank Plc in Lagos.


• The Customer Service Representative will be responsible for providing exceptional customer support, managing customer inquiries, ensuring customer satisfaction, and delivering a seamless customer experience.


• The role allows for some flexibility to work remotely.

Qualifications

• Customer Service Representatives, Customer Support, and Customer Satisfaction skills


• Experience in Customer Service and Customer Experience


• Strong communication and problem-solving skills


• Ability to multitask and work effectively in a fast-paced environment


• Knowledge of banking procedures and services


• Proficiency in relevant computer applications


• Bachelor's degree in Business Administration or related field


• Previous experience in a similar role is a plus