• Application Deadline:
• Position: Front Office Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA , OND


• Experience 4 years


• Location Lagos


• Job Field Administration / Secretarial  , Hospitality / Hotel / Restaurant 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Details

• Train, cross train and retrain all front office staff and manage working relationship and communicate with all departments.


• Shall be responsible for the training of the front office staff as outlined in the front office procedure


• Conduct regularly scheduled meeting of front office staff check cashiers in and out and verify all deposits at each shift


• Ensure guest satisfaction and overall efficiency of the front office operations


• Verify accurate room status information and resolve guest problems efficiently and courteously


• Comply with legal requirement on lodging property and manage guest expectation 


• Supervising and guiding the front office team and coordinating the team work schedule


• Ensure that front office personnel, properly completes all from office duties


• Directs and conducts the activities of the front office reservation and guest services


• Inspect the all vacant clean room by housekeeping department to be sure that the room meet up with the hotel standard.


• Prepares monthly reports and budget for the front office operations


• Ideal candidate must be computer literate.