Food, Beverages and Service Manager at The Impeccable Skills Company

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
101090
Job Views
68

Job Description



Job Summary



  • The Food, Beverage & Services Manager will oversee all aspects of food, beverage, and hospitality services within the organization, ensuring that all events, services, and gatherings are supported by top-tier catering and guest services.

  • The ideal candidate will have extensive experience in managing food and beverage operations at a five-star hotel and will be able to bring that expertise to the unique environment of a faith-based organization with a strong focus on entertainment and hospitality.


Key Responsibilities

Food & Beverage Operations:



  • Manage the daily operations of all food and beverage outlets within the church, including cafes, restaurants, and event catering services.

  • Collaborate with chefs and culinary teams to develop diverse and innovative menus that cater to the tastes and dietary needs of the congregation and guests.

  • Ensure the highest standards of food quality, presentation, and safety in compliance with local health regulations and best practices.


Hospitality & Guest Services:



  • Lead and train a team of service staff to deliver exceptional hospitality experiences, ensuring all guests feel welcomed and valued.

  • Oversee the setup and service of VIP areas, guest lounges, and other hospitality spaces, particularly during major events and services.

  • Implement service standards that reflect the organization's commitment to excellence in entertainment and hospitality.


Event Coordination & Management:



  • Work closely with the events team to plan and execute food, beverage, and hospitality services for special events, conferences, and large gatherings.

  • Coordinate logistics for events, including catering, staffing, and venue setup, ensuring a seamless and high-quality experience for all attendees.

  • Ensure that all food and beverage services align with the entertainment and hospitality goals of the organization.


Financial Management:



  • Develop and manage the food, beverage, and hospitality budget, including cost control measures, supplier negotiations, and inventory management.

  • Analyze financial performance and implement strategies to maximize revenue from food and beverage operations while maintaining cost efficiency.

  • Prepare and present regular financial reports to senior management.


Vendor & Supplier Management:



  • Establish and maintain strong relationships with suppliers and vendors to ensure the procurement of high-quality ingredients, products, and services.

  • Negotiate contracts and agreements with vendors to secure favorable terms and pricing.

  • Monitor vendor performance and ensure timely delivery and quality of goods and services.


Health, Safety, and Compliance:



  • Ensure compliance with all health, safety, and hygiene standards across all food, beverage, and hospitality operations.

  • Conduct regular audits and inspections to maintain high standards of cleanliness, sanitation, and safety.

  • Stay updated on industry regulations and implement necessary changes to maintain compliance.


Qualifications



  • Bachelor’s degree in hospitality management, Culinary Arts, Business Administration, or a related field.

  • Minimum of 7 years of experience in food and beverage management, with at least 3 years in a managerial role at a five-star hotel.

  • Strong understanding of food and beverage trends, menu development, and hospitality service standards.

  • Proven experience in managing large-scale events and catering operations, particularly in an entertainment-focused environment.

  • Excellent leadership, communication, and interpersonal skills.

  • Ability to work in a fast-paced, multicultural environment with a focus on service excellence.

  • Financial acumen with experience in budgeting, cost control, and financial reporting.

  • Familiarity with the specific needs and sensitivities of a faith-based organization is an advantage.

  • Strong commitment to the values and mission of House on the Rock.


Key Performance Indicators (KPIs):



  • High levels of guest satisfaction and positive feedback on food, beverage, and hospitality services.

  • Consistent delivery of high-quality food and beverage experiences.

  • Effective management of budgets with cost savings and revenue maximization achieved.

  • Successful execution of events with seamless coordination and service delivery.

  • Maintenance of high standards of cleanliness, hygiene, and safety.


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