Sales Operation Analyst at Reliance HMO

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
101155
Job Views
80

Job Description



We are currently seeking a dynamic sales operation analyst to effectively support the sales team and achieve the desired outcomes, the associates should possess a combination of technical skills, analytical abilities, and interpersonal competencies.


Key Responsibilities:


Sales Pitch Evaluation and Coaching:



  • Evaluate sales pitches and provide constructive feedback to improve effectiveness

  • Conduct coaching sessions and training workshops to enhance sales skills and techniques


CRM Maintenance and Data Hygiene:



  • Ensure the accuracy and completeness of data in the CRM system

  • Monitor and maintain CRM hygiene by regularly updating records and removing duplicates


Performance Reporting:



  • Generate regular performance reports and dashboards to track key sales metrics and KPIs

  • Analyze sales data to identify trends, areas for improvement, and opportunities for growth


Insight Generation:



  • Share insights and recommendations with their manager based on data analysis and sales team interactions

  • Collaborate with the sales team to implement improvements and track their impact


Continuous Improvement:



  • Stay updated with industry trends, sales techniques, and CRM best practices

  • Continuously seek opportunities to improve processes, tools, and the overall effectiveness of the sales operations function


Requirements



  • 1-3 years of experience in sales operations, sales support, sales, customer success roles 

  • Proficiency with CRM systems (e.g., Zoho, Salesforce, HubSpot) and sales tools. 

  • Strong analytical, organizational, and communication skills. 


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