We are seeking an experienced Operations Coordinator to manage orders and oversee the sorting and delivery of orders for our international e-commerce fashion brand.
The successful candidate will be responsible for ensuring timely and accurate order fulfillment, managing inventory, and providing exceptional customer service.
Responsibilities
Manage and process orders from receipt to dispatch.
Coordinate with warehouse team to ensure accurate picking, packing, and shipping.
Oversee order sorting and delivery, ensuring timely and cost-effective solutions.
Manage inventory levels, tracking stock levels and reporting discrepancies.
Collaborate with customer service team to resolve order-related issues.
Develop and implement process improvements to increase efficiency and reduce errors.
Analyze shipping and delivery data to optimize logistics and reduce costs.
Communicate with international courier services and freight forwarders.
Ensure compliance with customs regulations and laws.
Requirements
2+ years of experience in operations or logistics in an e-commerce environment.
Strong knowledge of inventory management and order fulfillment processes.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and prioritize tasks.
Proficient in MS Office and Google Suite.
Experience with e-commerce platforms and inventory management software.
Nice to Have:
Experience with international shipping and logistics.
Knowledge of customs regulations and laws.
Experience with warehouse management systems.
Salary and Benefits
Competitive salary range: N150,000 naira or Dollar equivalent.
Opportunity to work with a growing international e-commerce fashion brand.
Collaborative and dynamic work environment.
Professional development and growth opportunities.