• Application Deadline:
• Position: Travel Consultant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Travels & Tours 
  

Job Description

• The Travel Consultant is responsible for assisting clients in planning and booking their travel arrangements.


• This includes recommending destinations, arranging transportation, accommodations, and activities, and providing guidance on travel requirements.


• The Travel Consultant aims to ensure a seamless and enjoyable travel experience for clients.

Key Responsibilities

Client Consultation:

• Meet with clients to understand their travel needs, preferences, and budget.


• Provide detailed information on travel destinations, itineraries, and travel options.


• Offer personalized travel advice and recommendations.

Travel Booking:

• Arrange transportation, accommodations, and travel services (flights, hotels, car rentals, tours, etc.).


• Confirm bookings and issue travel documents such as tickets, itineraries, and vouchers.


• Ensure all travel arrangements meet clients' requirements and expectations.

Itinerary Planning:

• Create detailed travel itineraries tailored to clients' interests and schedules.


• Suggest activities, excursions, and dining options at the destination.


• Provide information on local customs, weather, and attractions.

Travel Documentation:

• Assist clients with obtaining necessary travel documents such as passports, visas, and travel insurance.


• Ensure clients are informed of entry requirements, health regulations, and travel advisories.

Customer Service:

• Address clients' inquiries and resolve any issues or concerns before, during, and after their trip.


• Provide support in case of changes, cancellations, or emergencies.


• Maintain a high level of customer satisfaction through excellent service.

Sales and Marketing:

• Promote travel packages, special deals, and travel-related products.


• Upsell additional services such as travel insurance, tours, and upgrades.


• Maintain knowledge of current travel trends, promotions, and new products.

Administrative Tasks:

• Maintain accurate records of clients' bookings, payments, and preferences.


• Prepare invoices, process payments, and handle financial transactions.


• Follow up with clients to gather feedback and build long-term relationships.

Qualifications

• Bachelor's Degree in Travel and Tourism, Hospitality, Business, or a related field.


• Proven experience as a Travel Consultant or similar role.


• Strong knowledge of travel booking systems and online reservation platforms.


• Excellent communication and interpersonal skills.


• Ability to multitask and manage time effectively.


• Attention to detail and strong organizational skills.


• Proficiency in Microsoft Office Suite and travel-related software.