• Application Deadline:
• Position: Account Manager (Q-Commerce)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Glovo is looking for a talented and ambitious Account Manager for one of its fastest-growing vertical — Q-Commerce Retail.


• Do you want to make an impact and contribute to disrupting the instant delivery market?

Responsibilities

• Own strategic partner relationships end to end, including understanding P&L tracking, managing product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.


• Onboard new partners on our platform by providing them all the necessary tools and information to start working.


• Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics.


• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties.


• Get feedback from our partners and translate it into product, marketing and operations improvement.


• Be responsible of closing deals with the partners.


• Prepare reports and dashboards to present to retail partners and use as source of operational improvements.


• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.


• Be responsible for the entire sales process with new partners to source and negotiate the best products in your cities to deliver to our customers.


• Start building a partner portfolio, create new business opportunities and initiate partnership collaborations.


• Meet monthly and quarterly objectives defined by the company.


• Analyse partner operations and provide plans, tools and solutions in order to provide best-in-class experiences.


• Support negotiations with new partners.


• Prepare reports and dashboards to present to groceries partners and use as a source of operational improvements.

Requirements

• At least 3 years of experience in high-performance account management or Business Consultancy in FMCG or Retail.


• Analytical mindset.


• Problem solver, look for the root cause of the problem and go for it till make things happen.


• Perfect written and spoken communication.


• Customer obsession.


• Proactive, organized, and obsessed with details.


• An empathetic, inclusive and curious attitude.


• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented


• Experience in understanding retail business, as well as revenue dynamics and drivers.


• Can negotiate commercials and manage large partner accounts.


• Full English proficiency.