• Application Deadline:
• Position: Service Centre Executive Intern (NYSC)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Engineering / Technical  , Graduate Jobs  , Internships / Volunteering 
  

Job Responsibilities

• Provide technical support to customers post-sale.


• Troubleshoot and resolve product issues.


• Document and report recurring problems to the product development team.


• Collaborate with the sales team to understand customer needs.


• Maintain detailed records of customer interactions and solutions provided.


• Assist in the development of technical documentation and user manuals.


• Follow up with customers to ensure issues are resolved satisfactorily.


• Provide feedback to improve product quality and customer experience.


• Stay updated with the latest product developments and industry trends.


• Manage and prioritize multiple customer issues simultaneously.


• Ensure compliance with company policies and procedures.


• Participate in regular team meetings and training sessions.


• Provide on-site support when necessary.


• Assist in the development of service strategies and best practices.