Job Description
Responsibility to staff and direct the team:
- to manage the overall day to day maintenance of all aspects of the estate, including maintenance, gardening and domestic duties and managing the team which performs these roles
- overall responsibility for safety and security of estate –
- overall responsibility for maintenance to agreed standards
- overall responsibility for gardening to agreed standards
- overall responsibility for domestic duties to agreed standards
- overall responsibility for general running and upkeep of estate to required standards
- to manage and maintain general cleanliness in the estate
- to manage and maintain supplies
- liaise with external suppliers/contractors
- adhere to allocated budgets and maintain applicable quality standards and records
- for ensuring sufficient team members at all times and within budget
- quality control of all aspects of estate including security and health and safety
- assist your Line Manager
- meet your targets and those of the team as a whole
- contribute towards the efficient running of the estate
- training and development of the estate team
- adhere to statutory obligations and quality and best practice guidelines
- understand all aspects of estate management services and train your team to enable them to confidently and confidentially deal with all aspects of their roles
- manage estate expectations and deal with all queries
Day to day responsibilities
- manage the day to day running of all aspects of the estate
- manage the day to day security and safety aspects of the estate
- manage day to day care and maintenance of gardens and estate buildings
- manage routine domestic duties and general cleanliness in the estate
- manage safety and security of estate key holder duties and liaising with security team
- ensure that someone is in residence on the estate at all times
- to manage and maintain required standards
- to provide knowledge input and advice relating to all aspects of the estate management
- to carry out an agreed annual programme of maintenance work in order to maintain the estate to the required standard
- regularly inspect any structures
- ensuring essential repairs, replacements are carried out as part of the maintenance programme
- ensure that tasks are planned and carried out in accordance with requirements, to applicable standards and within prescribed time limits
- ensure compliance to applicable codes, procedures and legislation including health and safety
- maintain accurate records/documentation associated with your work report to Line Manager
- immediately report problems/failures that may impact on the estate and/or its visitors, clients/customers to Line Manager
- meet your targets and contribute to those of the estate team as a whole
- contribute towards the efficient running of the estate team
- adhere to all estate policies and procedures
- identify hazards, defects; to ensure compliance with applicable codes, law, working practices and health and safety
- manage absences and allocate staffing and workloads of estate team members
- supervise, manage and direct the overall performance of the estate team
- subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
- maintaining accurate records and accounts as required and reporting as agreed
- set an example for estate team members of commitment, work ethic and habits and personal character
- responsibly use resources and control expenses to operate within budgetary controls
- adhere to all estate policies and procedures
ESSENTIAL REQUIREMENTS:
- Minimum of B.Sc in related discioline
- Minimum 10 years experience
- Relevant estate management experience
- Proven ability to manage staff and oversee busy and large properties
- Full driver’s licence
- Strong financial acumen and commercial awareness
PERSONALITY PROFILE:
- Hard-working
- Flexible
- Can-do attitude
- Calm under pressure
- Organised and thorough
- All-rounder and team player