• Application Deadline: Mon, 7 Oct 2024 00:00:00 GMT
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Mushin


• Job Field ICT / Computer 
  

Job Responsibilities

• Provide user-level technical support for end-users, computers, printers, etc.


• Assist with cable network, security and internet management and troubleshooting


• Assist with data storage backups and technical documentation of IT systems and networks


• Maintain inventory and manages the procurement process in the acquisition of IT accessories, systems and assets


• Assist with deployment of new and refurbished systems


• Provide use level training on daily applications such as MS Word, Excel, Outlook, PowerPoint, Adobe and other basic computer applications


• Assist with end-user system updates and monitoring, such as spyware removal, virus checking; backup of data files, etc.


• Assist with user management; such as including/removing users from AD, email configuration, etc.


• Monitor printers, copiers and desk phones to ensure the proper functioning and attain regular maintenance


• Provide a high degree of professionalism, end-user satisfaction and work well with others


• Ensure proper documentation of knowledge base for recurring incidents and means of resolution.


• Take minutes of meetings and trainings.


• To effectively coordinate the affairs of IT Department and ensure the effective running of all system and machinery.