Food & Beverages Manager (Expatriate) at Bolton White Hotels & Apartments

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
101540
Job Views
65

Job Description



Job Purpose



  • You would be responsible for providing leadership for the operations of all Food and beverage outlets and services in the hotel.

  • You shall ensure that you deliver on the Key Performance Indicators of the food and beverage department.


Main Duties & Responsibilities



  • Lead the F&B department to provide quality food and beverage operations as per brand standards.

  • Co-ordinate with Executive Chef to supervise and advice on food quality and presentation, especially with breakfast and lunch/dinner buffets.

  • Identify customers’ needs and respond proactively to all their concerns.

  • Lead F&B team by attracting, recruiting, orienting, training and appraising staff.

  • Conduct hygiene and cleanliness inspections in food & beverage outlets on a regular basis.

  • Ensure food & beverage outlets are adequately stocked with service utensils, beverage, and wine stocks.

  • Maintain effective employee relations with management, supervisors, subordinates, and other departments in the hotel.

  • Attend daily restaurant, kitchen & bar briefings and take appropriate actions on emerging operational issues.

  • Promote and participate in the maximisation of departmental profitability by achieving approved cost margins for food cost of sales.

  • Achieve targets for F&B covers whilst managing cost as stipulated in the budget.

  • Control bar and restaurant payroll cost (overtime, casual or contract workers etc)

  • Control other expenses such as: service utensils/stores cutlery, grocery and glassware losses and breakages, cleaning and stationery supplies in restaurant and bars.

  • Supervise restaurant billing procedures and spot checks on waiter’s compliance.

  • Reduce staff pilferage.

  • Set goals, targets for restaurants, bars and follow up on progress.

  • Guest Relations - ensure a minimum of 90% guest satisfaction is always maintained.

  • To ensure that KPIs are met completely and on time.

  • Ensure compliance with all health, safety, environmental and legislative requirements (HSE).

  • Attend to any other duties as may be assigned by management.


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