Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
101960
Job Views
60

Job Description



Client Support and Assistance: 



  • Assist the Lead Aesthetician in conducting client consultations to assess skincare concerns, goals, and preferences. 

  • Prepare treatment rooms, equipment, and supplies for skincare services, ensuring cleanliness, organization, and readiness. 

  • Provide personalized assistance and support to clients during treatments, ensuring their comfort, safety, and satisfaction. 


Skincare Treatments and Services: 



  • Perform a variety of skincare treatments under the guidance and supervision of the Lead Aesthetician, including facials, exfoliation, extractions, and mask applications. 

  • Adhere to established protocols, procedures, and treatment plans to deliver consistent and high-quality services to clients. 

  • Assist in educating clients on skincare products, home care regimens, and post-treatment care instructions as directed by the Lead Aesthetician. 


Product Knowledge and Sales Support: 



  • Learn about skincare product lines, ingredients, and benefits to assist clients in selecting appropriate products and treatments. 

  • Support retail sales efforts by recommending skincare products based on client needs, providing product information, and assisting with product demonstrations. 

  • Maintain cleanliness and organization in retail areas, ensuring products are neatly displayed, properly labeled, and stocked as needed. 


Administrative Support: 



  • Assist in scheduling client appointments, managing bookings, and maintaining accurate client records and treatment histories. 

  • Handle administrative tasks such as answering phone calls, responding to emails, and processing payments with professionalism and efficiency. 

  • Collaborate with the front desk staff and other team members to ensure smooth and seamless operations in the spa or salon environment. 


SKILLS 


TECHNICAL SKILLS 



  • Basic knowledge of skincare treatments, techniques, and products, with a willingness to learn and develop expertise under the guidance of the Lead Aesthetician. 

  • Familiarity with skincare equipment and tools used in facial treatments, such as steamers, extractors, and LED devices. 

  • Proficiency in maintaining cleanliness, hygiene, and safety standards in treatment rooms and workspaces. 

  • Ability to follow instructions, protocols, and treatment plans accurately and efficiently. 


SOFT SKILLS 



  • Excellent communication and interpersonal skills, with a friendly and professional demeanor and the ability to build rapport with clients. 

  • Customer service orientation, with a genuine desire to help clients achieve their skincare goals and enhance their overall well-being. 

  • Team player mentality, with a willingness to support colleagues, take direction from the Lead Aesthetician, and contribute to a positive and collaborative work environment. 

  • Attention to detail and organizational skills, with the ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment. 

  • Adaptability and eagerness to learn, with a proactive and enthusiastic attitude toward professional development and skill enhancement. 


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