Front Desk Officer at Woodgate Structure Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
102032
Job Views
75

Job Description



Job Description



  • Front desk officers are responsible for taking care of guests and customers.

  • Their work mainly involves interacting with customers and business partners, either in person or through phone calls.

  • They also assist in organizing work documents and firm logistics.


Responsibilities



  • Manage online, phone and in-person room reservations.

  • Welcome guests, check them in, distribute room keys and explain the hotel's amenities.

  • Take payment from customers.

  • Respond to guests' issues and complaints in a friendly, timely manner.


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