• Application Deadline: Wed, 30 Oct 2024 00:00:00 GMT
• Position: Solutions & Research Engineer


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 years


• Location Lagos


• Job Field Engineering / Technical 
  

Job Description

• The Solutions & Research Engineer is responsible for ensuring efficient service delivery to the customers and ensure customer satisfaction for all new services and support related service.


• He will have the responsibility of contributing towards the research, design and implementation of functionality that will propel ipNX products and market-leading solution to the next level.


• Also, he is to Provide technical support through collaborative partnership to deliver high quality and reliable network performance.

Responsibilities

• Restore service failures for Corporate Customers within 4 hours of its occurrence.


• Understand implementation and integration of technical hardware and software solutions.


• Provide high level system design and the development of proofs of solution and value.


• Restore service failures for Retail Customers within 24 hours of its occurrence.


• Plan and execute nodes/segment that require preventive maintenance on the network.


• Conduct collaborative system specifications, system integration, and evaluation of system functions.


• Audit and collate information for the fiber outside plant network.


• Prepare the as-maintained documentation within region/subregion managed for the O&M Unit.


• Adhere to controls to provide security for operating systems, software, and data.


• Investigate, design, plan, and coordinate implementing infrastructure technology for IT networks.

Requirements

• BEng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)


• CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)


• MSc involving Engineering, Sciences, Mathematics or similar fields


• 3 years of experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure


• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE


• Basic experience with basic configurations of enterprise or carrier grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing(DWDM)


• Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).