• Application Deadline:
• Position: Loan Recovery Agent


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Ikeja


• Job Field Banking  , Customer Care  , Sales / Marketing / Retail / Business Development 
  

A Loan Recovery Officer plays a critical role in financial institutions, tasked with ensuring the recovery of outstanding loans. Here are the main responsibilities of a loan recovery officer:

• Contact borrowers via phone, message to remind them of their outstanding payments.


• Negotiate payment plans or settlement options to help customers repay their debts.


• Develop and implement effective loan recovery strategies tailored to each borrower’s situation.


• Maintain detailed records of all communications and recovery efforts.


• Prepare regular reports on the status of overdue accounts, recovery efforts, and achieved targets.


• Maintain professional relationships with borrowers to encourage timely repayments while balancing the institution's interests.


• Provide guidance to junior staff involved in the recovery process.