• Application Deadline: Mon, 30 Sep 2024 00:00:00 GMT
• Position: Collection Team Leader


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Supervising and coordinating the activities of the recovery team.


• Setting performance goals and targets for team members.


• Providing training and guidance to team members on recovery processes and techniques.


• Monitoring the progress of recovery efforts and ensuring compliance with regulations and policies.


• Handling escalated cases and resolving conflicts within the team.


• Analyzing data and performance metrics to identify areas for improvement.


• Reporting on team performance and presenting findings to management.


• Developing strategies to optimize recovery processes and increase efficiency.


• Ensuring that all recovery activities are conducted ethically and in accordance with legal requirements.

Requirements and skills

• Proven work experience as a team leader or supervisor.


• In-depth knowledge of performance metrics.


• Good PC skills, especially MS Excel.


• Excellent communication and leadership skills.


• Organizational and time-management skills.


• Decision making skills.