• Application Deadline:
• Position: Customer Service Assistant Intern


• Job Type Full Time


• Qualification NCE , OND


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care  , Internships / Volunteering 
  

Job Description

• We are currently seeking enthusiastic and self-motivated individuals to join our team as Customer Service Interns in our Ikorodu office, Lagos.


• As a Customer Service Assistant Intern, you will be responsible for managing a high volume of incoming and outgoing calls and messages to promote and sell our products.


• This role involves explaining product benefits, features, and history to potential customers, influencing them to make a purchase, resolving customer complaints, and ensuring a positive customer experience.

Requirements

• Only NCE & ND Holder only can Apply.


• 0 - 1 year relevant work experience.


• Must Reside in Ikorodu.


• No experience needed; training will be provided.


• Ability to counter customer objections.


• Ability to upsell and cross-sell products.


• Experience with eCommerce customer service is a plus.


• Independent, self-motivated, and organized.


• Articulate with the ability to quickly develop rapport with customers over the phone.


• Coordinate with delivery agents across various states in Nigeria for timely order fulfillment.


• Conduct follow-up calls to confirm successful delivery and customer satisfaction.

Key Skills:

• Exceptional verbal communication skills.


• Convincing demeanor.


• Outstanding organizational skills and attention to detail.


• Self-starter attitude with a goal-driven approach.


• Proficiency in using digital communication tools and software.


• Previous experience in sales or customer service is a plus.

What We Offer

• Salary: Competitive salary plus commission for meeting weekly KPI


• Comprehensive two-week training program with a stipend for successful completion.


• Career advancement opportunities for top performer.


• Supportive and collaborative working atmosphere.