Front Desk / Administrative Officer at Gtext Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
102537
Job Views
60

Job Description



Position Overview



  • The Front Desk/Administrative Officer will serve as the first point of contact for clients and visitors, providing excellent customer service and administrative support.

  • The ideal candidate will be professional, detail-oriented, and capable of multitasking in a fast-paced environment.


Key Responsibilities

Reception Duties:



  • Greet and welcome visitors, clients, and employees in a professional manner.

  • Manage incoming calls and emails, directing them to the appropriate departments.


Administrative Support:



  • Perform general administrative tasks, including data entry, filing, and maintaining records.

  • Assist with scheduling appointments, meetings, and conferences.


Customer Service:



  • Address client inquiries and concerns promptly and professionally.

  • Provide information about services, policies, and procedures.


Office Management:



  • Maintain a clean and organized front desk and reception area.

  • Order and manage office supplies to ensure the smooth operation of daily activities.


Collaboration:



  • Work closely with other administrative staff to support office operations.

  • Assist with special projects and tasks as assigned by management.


Record Keeping:



  • Maintain accurate records of client interactions and transactions.

  • Assist with the preparation of reports and presentations.


Qualifications



  • High School Diploma or equivalent; additional qualifications in office administration are a plus.

  • Minimum of 1 year of experience in a front desk or administrative role.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.

  • Excellent verbal and written communication skills.

  • Strong organizational skills with the ability to multitask effectively.

  • Customer-oriented with a professional demeanor.

  • Ability to handle sensitive information with discretion.


What We Offer



  • Competitive salary and benefits package.

  • Opportunities for professional development and growth.

  • A positive and supportive work environment.


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