• Application Deadline:
• Position: HR / Admin Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 4 years


• Location Abuja


• Job Field Human Resources / HR 
  

Job Summary

• We are seeking a dynamic and experienced HR Manager to join our team.


• The ideal candidate will manage the human resources functions, oversee business operations, and drive efficiency across our consulting and cloud kitchen services.


• This role requires a versatile individual with strong recruitment, structuring, and management skills who can create and implement operational manuals and training materials, manage customer relations, and ensure the seamless execution of all HR-related activities.

Responsibilities

Recruitment & Onboarding:

• Lead the recruitment process, including job postings, candidate screening, interviews, and hiring.


• Develop and implement effective onboarding programs to ensure the smooth integration of new employees.

HR Structuring & Management:

• Design and implement HR policies and procedures that align with the company’s goals.


• Maintain and update employee records, ensuring compliance with legal and regulatory requirements.


• Manage employee relations, including conflict resolution, disciplinary actions, and performance management.

Operational Manuals & Training:

• Develop, document, and update operational manuals for various business processes.


• Create and implement training programs to enhance staff skills and ensure alignment with company standards.


• Monitor and evaluate training effectiveness and make necessary adjustments.

Invoicing & Payment Follow-Up:

• Prepare and send invoices to clients in a timely manner.


• Follow up on outstanding payments and ensure timely collection.


• Maintain accurate records of all financial transactions.

Customer Management:

• Oversee customer relations, ensuring high levels of satisfaction and addressing any issues promptly.


• Work closely with the sales and operations teams to deliver excellent service to clients.

Business Operations & Services:

• Provide support in other business operations, including consulting services and cloud kitchen management.


• Develop and implement strategies to improve operational efficiency and service delivery.

Additional Responsibilities:

• Collaborate with management to identify areas for improvement and contribute to the overall growth of the business.


• Handle any other relevant duties as required by the business.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.


• 3-4 years of experience in an HR role, preferably within consulting or hospitality sectors.


• Proven experience in recruitment, HR management, and training development.


• Strong organizational skills with the ability to manage multiple tasks simultaneously.


• Excellent communication and interpersonal skills.


• Proficient in Microsoft Office Suite and HR software.


• Ability to work independently and as part of a team.

Key Skills:

• Recruitment & Talent Acquisition.


• HR Policy Development.


• Operational Manual Creation.


• Training Program Development.


• Invoicing & Financial Management.


• Customer Relations Management.


• Business Operations Support.