Area Manager (QSR) at Khenpro Global Services

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
102613
Job Views
67

Job Description



Job Summary



  • The Area Manager oversees multiple store locations’ operations of the brand.

  • The primary role of the Area Manager is to direct the Outlet Managers in building revenue by equipping the stores’ teams in product knowledge, understanding of the day-to-day outlet operations, customer service and compliance.

  • This position requires strong leadership skills and the ability to drive profit and identify and grow talent.


Area of coverage:



  • Festac/Amuwo Odofin/Ago Palace


Responsibilities



  • Lead the operation of multiple locations, including analyzing business objectives, setting the vision for the area, leading the Outlet .Managers, and promoting a customer-focused environment.

  • Drive the overall financial performance of the area by analyzing financial reports and effectively communicating them with the team.

  • Provide direction to strategically build revenue and meet sales goals for the area.

  • Initiate and lead company initiatives and ensure outlets are meeting compliance standards.

  • Measure outcomes to ensure desired results and hold the team accountable.

  • Understand deficiencies in the area and work through the teams to overcome obstacles.

  • Maximize inventory, cash control, and loss prevention techniques.

  • Promote opportunities to attract and retain a high-performing team.

  • Support company’s culture and core values.

  • Demonstrate effective and consistent communications and interpersonal skills.

  • Demonstrate effective problem-solving and analytical skills.

  • Become an expert with standard concepts and best practices within the retail environment.

  • Establish and preserve a professional work atmosphere and be a role model for the team.

  • May be required to cross train and perform other duties.


Requirements



  • 4+ years retail management experience.

  • 2+ years multi-store retail management experience preferred.

  • Ability to move from outlet to outlet on a daily basis and work to support the business needs in peak and holiday timeframes.

  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient.

  • Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

  • Ability to work independently without supervision.


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