Job Description
Key Responsibilities:
- Setting up accounts for new users
- Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
- Repairing equipment and replacing parts
- Provide support to end-users, resolving hardware and software issues promptly.
- Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
- Assist in enforcing security standards, regulatory compliance, and best practices.
- Stay updated on emerging technologies and industry trends, contributing to technology improvements.
- Manage and carry out maintenance on CCTV
- Support system monitoring, troubleshooting, and maintenance to minimize downtime.
- Troubleshoot LAN and WLAN connectivity issues to ensure good quality of experience
Qualifications and Experience:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
- Strong problem-solving skills and the ability to work under pressure.
- Effective communication and interpersonal skills for collaboration with teams.
- Eagerness to learn and grow in the IT support field.