Customer Service Representative at The Borough Lagos

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
102654
Job Views
60

Job Description




  • We are seeking a young, vibrant and customer-focused Customer Service Representative for an event and rental company.

  • The successful candidate will provide exceptional support to our clients, manage inquiries, emails, and oversee logistics from the warehouse to events.


Responsibilities:



  • Respond to client inquiries via our social media channels, email

  • Manage email correspondence and maintain accurate records

  • Coordinate logistics for events, ensuring timely delivery and setup

  • Monitor warehouse inventory and track event equipment movement

  • Collaborate with team members to ensure seamless event execution

  • Provide exceptional customer service and resolve issues promptly


Requirements:



  • 1-2 years of customer service experience

  • Excellent communication and interpersonal skills

  • Ability to multitask and prioritize tasks

  • Basic computer skills

  • Availability to work flexible hours, including weekends and holidays


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