• Application Deadline:
• Position: B2B Telesales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Victoria Island


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Telesales Representative will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts.


• Ask questions to understand customer requirements and close sales.


• Enter and update customer information in the database.


• Take and process orders in an accurate manner.


• Keep records of calls and sales and note useful information.


• Pass on leads to the outbound sales team if applicable.


• Upsell and cross-sell other products that may be useful for clients.

Requirements

• Proven experience as telesales representative.


• Proven track record of successfully meeting sales quota preferably over the phone


• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems


• Ability to learn about products and services and describe/explain them to prospects


• Excellent communication and interpersonal skills


• Outstanding negotiation skills with the ability to resolve issues and address complaints.