Community Manager at Elizabeth Maddeux

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
102849
Job Views
97

Job Description



Salary Range: #150,000 


Role Overview:


We are seeking a dynamic and passionate Community Manager to join our team . In this remote role, you will be the bridge between our company and the community, fostering relationships and enhancing our brand presence. You will be responsible for building and nurturing a vibrant community around our properties and services, ensuring our guests feel welcomed and engaged.


Key Responsibilities:



  • Community Engagement: Develop and implement strategies to engage with the local community and build lasting relationships with hosts, guests, and stakeholders.

  • Brand Promotion: Enhance our brand visibility across social media platforms including Facebook, Twitter, WhatsApp, Instagram, and Telegram.

  • Campaign Management: Create and execute campaigns that highlight our properties, services, and community events.

  • Content Creation: Create compelling content, including regular posts and engaging video contents that captures the essence of what we represent, for social media, newsletters, and other communication channels.

  • Event Coordination: Plan and execute community events and initiatives that promote our offerings and encourage guest interaction.

  • Feedback Management: Collect and analyze feedback from community members and guests to inform improvements and innovations in our services.

  • Brand Representation: Serve as the face of our brand in online interactions, promoting our brand values and mission.

  • Social Media Management: Manage our social media handles, engage with followers, and ensure regular posting to promote brand visibility.

  • Partnership Development: Identify and cultivate partnerships with local businesses and organizations to enhance community relations and expand our reach.

  • Reporting: Monitor and report on community engagement metrics, providing insights to the leadership team.


Qualifications:



  • Bachelor’s degree in Marketing, Communications, Hospitality Management, or a related field.

  • Atleast 2-3 years’ proven experience in community management, public relations, or customer engagement, preferably in real estate or hospitality.

  • Experience in content development is required.

  • Exceptional communication and interpersonal skills, with the ability to connect with diverse audiences.

  • Strong organizational and project management abilities, with a creative mindset.

  • Proficiency in social media platforms and digital marketing tools.

  • Candidate should be tech savvy and a good team player.

  • Experience in video content creation and editing is a plus.

  • Passion for community building and a genuine interest in enhancing guest experiences.


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